Terms and Conditions:

Introduction:

These terms and conditions (“Terms”, “Agreement”) are an agreement between Boyon Bitan (“Boyon Bitan”, “us”, “we”, or “our”) and you (“Customer”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the Boyon Bitan website and any of its products or services (collectively, “Website” or “Services”).

Product Description:

We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the Website are accurate. However, we do not guarantee that the descriptions are error-free. All of our products are handmade using natural fibres, and as a result, slight variations in color, size, and design may occur.

Ordering:

When placing an order, you agree to provide accurate and complete information. We reserve the right to refuse any order placed by you. Once you have placed your order, we will send you a confirmation email containing the details of your order.

Payment:

All payments must be made in Bangladeshi Taka. We accept payment via cash on delivery, bank transfer, and online payment methods. If you choose to pay via bank transfer, please ensure that the correct amount is transferred and that the transfer is clearly marked with your order number.

Shipping and Delivery:

We will make every effort to deliver your order within the estimated delivery time. However, we cannot be held responsible for any delays caused by third-party delivery services. If you have not received your order within the estimated delivery time, please contact us and we will investigate the matter.

Returns and Refunds:

We will only accept returns of products that are defective or damaged. If you receive a defective or damaged product, please contact us immediately and we will arrange for a replacement or refund.

Warranty:

All of our products come with a limited warranty against defects in materials and workmanship. If a product is found to be defective within the warranty period, we will repair or replace the product at no additional cost to you.

Intellectual Property:

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Boyon Bitan, its licensors, or other providers of such material and are protected by Bangladesh and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limitation of Liability:

In no event shall Boyon Bitan, its directors, officers, employees, agents, partners, or suppliers be liable for any damages arising from the use of this Website or the products sold on it, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh without giving effect to any principles of conflict of law.

Changes to the Terms and Conditions:

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms and Conditions.